Privacy Policy

This Privacy Policy explains how LostFunds, LLC ("LostFunds," "we," "us," or "our") collects, uses, and shares information in connection with our website at LostFunds.com and our unclaimed-funds and surplus recovery services. By using our website or engaging our services, you agree to this Policy.

1. Information we collect

We collect information from the following sources:

• Public records.We review publicly available government records — such as unclaimed-property listings, tax-deed and foreclosure sale records, property records, and court records — which may include an owner's name, last-known address, the amount of funds reported, and the reporting holder.
• Contact data from third-party providers. To reach the rightful owner, we use reputable skip-tracing and data-enrichment providers, which may return current phone numbers, email addresses, and mailing addresses.
• Information you give us. When you respond to our outreach or engage us, you may provide contact details, identity documents, and — only where the holding agency requires it to release funds — your Social Security number.
• Website and communications data. Standard technical data (e.g., IP address, device/browser) and engagement data such as whether you opened or clicked a link in our emails.

2. How we use information

• To identify funds that may be owed to you and locate you;
• To contact you about recovering those funds;
• To verify your identity and ownership and to prepare, file, and pursue a claim;
• To comply with legal and regulatory obligations; and
• To operate, secure, and improve our website and services.

3. How we share information

We share information only as needed to provide the service:

• Licensed attorneys.The licensed claimant's representative who files your claim receives the information necessary to do so.
• Government agencies. We submit required claim information to the holding agency (for example, the Florida Department of Financial Services).
• Service providers. Vendors that help us operate — such as skip-tracing, identity verification, email delivery, and hosting providers — under confidentiality obligations.
• Legal compliance. When required by law, subpoena, or to protect our rights.

We do not sell your personal information.

4. Social Security numbers and sensitive data

We request a Social Security number only when a holding agency requires it to release your funds, and only after you choose to engage us. Such information is collected with your consent, stored encrypted, used solely to process your claim, and never sold.

5. Data security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive fields. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We retain information for as long as needed to provide our services, pursue or document a claim, and comply with legal, tax, and recordkeeping obligations, after which we delete or de-identify it.

7. Your choices and rights

• Opt out of communications at any time via the unsubscribe link in our emails or by emailing us.
• Access, correct, or delete the personal information we hold about you, subject to records we must keep by law.

To exercise any of these, email support@lostfunds.ai.

8. Children

Our services are intended for adults (18+) and are not directed to children. We do not knowingly collect information from children.

9. Changes to this Policy

We may update this Policy from time to time; the "Effective date" above reflects the latest version.

10. Contact

Questions about your privacy? Contact us at support@lostfunds.ai or LostFunds, LLC, 111 NE 1st Street, Suite 8583, Miami, Florida 33132.